A how-to guide on developing cultural competence and sensitivity training programs.

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📋 STEP BY STEP

Here’s how you can use Change Agent to develop cultural competence and sensitivity training programs.

Step 1: Identify Training Goals

Define the purpose of your cultural competence and sensitivity training program, including specific objectives, target audiences, and key messaging. This will help guide the tone and direction of your training materials.

Step 2: Upload Relevant Information to Change Agent

Upload relevant information about your organization, industry, or community to Change Agent. This can include text from your website, previous training materials, or surveys from employees or participants.

To upload the information as a file

• • Click the “+” symbol to the left of the prompt window
  • Choose your file

•  To load the information from a webpage
  • Copy the entire URL (NOTE: if the URL is for a Google Doc or other cloud service, make sure that sharing is set to “Anybody with the link”)
  • Type “#” into the Change Agent prompt window and paste your URL immediately after the “#”
  • Click on the gray dialog window that says #[URL] to load the information

Step 3: Prompt Change Agent to Draft Training Materials

Provide a baseline prompt such as "Create cultural competence and sensitivity training materials for [ORGANIZATION/INDUSTRY], including a presentation, facilitator guide, and participant workbook." Regenerate the answer at least five times to explore different tone and style options.

Step 4: Review & Revise

Choose the materials that resonate most with your training goals and audience. Ask follow-up prompts to refine the messaging and content, such as "Add scenarios for practicing cultural humility" or "Include examples of microaggressions in the workplace."

Step 5: Customize by Audience

Use Change Agent to customize your training materials for different audiences. Provide a prompt such as "This training will be delivered to [SPECIFIC DEPARTMENT/TEAM]. Rewrite the presentation to highlight [ISSUES THAT RESONATE WITH THIS AUDIENCE]." Ensure that all materials are inclusive and respectful of diverse perspectives, without giving credence to harmful biases.

Step 6: Finalize and Deliver

Review and finalize your training materials. Then, deliver them through various channels, such as in-person training sessions or online modules.

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📘 BACKGROUND

Current Process

Traditional cultural competence and sensitivity training programs often involve a team of trainers, facilitators, and subject matter experts working together to develop content. This process can be expensive and time-consuming and may result in generic messaging that fails to resonate with specific audiences.

Opportunity

Developing cultural competence and sensitivity training programs is crucial for creating inclusive and respectful work environments. However, this can be a daunting task, especially when trying to cater to diverse audiences and industries. Change Agent offers an innovative solution by enabling organizations to quickly generate high-quality, customized training materials that speak directly to their target audience’s needs.

By using Change Agent, organizations can ensure that their training programs are not only informative but also engaging and thoughtful. This includes providing real-life scenarios, examples, and case studies that illustrate the importance of cultural competence and sensitivity in the workplace.

Benefits

• 90% reduction in material creation time
• Customized training materials for every audience segment
• Increased inclusivity and respect for diverse perspectives